Business today are increasingly looking towards CRM, to address the problem of identifying and managing their most profitable customers and serving them better. And in today’s complex world of business, IT-based tools and technologies are at the heart of any CRM implementation.
However, before i…
Higher Education The Nuts And Bolts Of Crm 1st Edition © 2003 | Published: January 3, 2005MRP ₹550.00Out of stockBusiness today are increasingly looking towards CRM, to address the problem of identifying and managing their most profitable customers and serving them better. And in today’s complex world of business, IT-based tools and technologies are at the heart of any CRM implementation. However, before i…