What actions should you take?
If you receive and identify a counterfeit textbook from a third-party supplier, do not return the textbook back to the supplier. Turn over that counterfeit and send the name of the supplier, along with any paperwork you have on the purchase to us by emailing firstname.lastname@example.org. Please provide us with as much information as possible, including but not limited to the Title, ISBN, Invoice copy, any correspondence with the seller or the online platform and location where material can be purchased. Reported counterfeits will be evaluated on a case by case basis.