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CUSTOMER RELATIONSHIP MANAGEMENT (CRM) - Computing

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  1. Crm At The Speed Of Light
    Crm At The Speed Of Light 4th Edition By Paul Greenberg © 2010 | Published: April 21, 2010
    MRP ₹875.00
    In stock
    A social revolution in how we communicate has taken place in recent years. Smartphones, social web tools, and the instant availability of information in an aggregated and organized way provide real-time intelligence to customers, not just the enterprise. Social CRM is critical to business success i…

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  2. Customer Loyalty : Concepts, Context and Character
    Customer Loyalty : Concepts, Context and Character 1st Edition By Alok Kumar Rai, Medha Srivastava © 2015 | Published: March 19, 2014
    MRP ₹675.00
    In stock
    "This text introduces students to a solid background in the basic principles and practices of welding. It first introduces fundamental theory of the welding process (gas arc, semi-automatic, automatic, and robotic welding) and then provides practice jobs so students develop manipulative skills and t…

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