Hold anyone accountable. Master performance discussions. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offer…
The New York Times bestseller that changed the way millions communicate"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contribution…
Meet new people and converse with confidenceBe credible and charismatic in every social and business situationMake friends and important contacts wherever you goCommand the respect of everyone you meetYou know who they are. They're the people who, regardless of money, education, looks, or personalit…
