Essentials of Management

PART 1: The Basis of Global Management Theory and Practice
1. Management: Science, Theory, and Practice
2. Management and Society: The External Environment, Social Responsibility, and Ethics
3. Global, Comparative, and Quality Management

PART 2: Planning
4. Essentials of Planning and Managing by Objectives 
5. Strategies, Policies, and Planning Premises 
6. Decision-Making

PART 3: Organizing
7. The Nature of Organizing, Entrepreneuring, and Reengineering 
8. Organization Structure: Departmentation 
9. Line/Staff Authority, Empowerment, and Decentralization 
10. Effective Organizing and Organization Culture 

PART 4: Staffing
11. Human Resource Management and Selection 
12. Performance Appraisal and Career Strategy 
13. Managing Change through Manager and Organization Development 

PART 5: Leading
14. Human Factors and Motivation 
15. Leadership
16. Committees, Teams, and Group Decision-Making 
17. Communication 

PART 6: Controlling
18. The System and Process of Controlling 
19. Control Techniques and Information Technology 
20. Productivity, Operations Management, and Total Quality Management


Appendix A: Summary of Major Principles or Guides for the managerial
Functions of Planning, Organizing, Staffing, Leading, and Controlling 
Appendix B: Management Excellence Survey 
Subject Index